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Shitty work things

Henry Mintzberg writes that management is “learned primarily through experience and rooted in context.”

It’s truly a cruel irony: the only way to learn how to manage is to manage.

No schooling, no seminars, no conferences can prepare a person to manage. 

Only a real-life management job of actually managing gives you the necessary skills to successfully manage.

That translates into a lot of starts and stops, luck and learning, and successes and mistakes.  

With a bit of failure sprinkled in: missed deadlines, unmet expectations, overwhelming responsibilities, demanding hours, etc., etc., etc.

That’s not even to mention the assholery of bosses, colleagues, and employees.

Sooner or later a certain mix of circumstances will lead to … something: frustration, stress, loss of confidence, anxiety, stress, etc., etc., etc.

I’ve taken to calling these somethings shitty work things. A shitty work thing is just that: a prolonged period of job dissatisfaction stemming from something shitty at work.

Shitty work things are shitty because they get in the way of doing good work—which is the reason we got into healthcare administration to begin with. Being a healthcare administrator is already hard enough. Add a shitty work thing on top and the job can quickly become undoable.

I think shitty work things happen to everyone.

The shitty work things I’m familiar with—friends, employees, me…—were mostly successfully navigated. 

But they were painful. Too painful. Difficult to navigate. Hard to get through.

So I created something to help healthcare administrators experiencing a shitty work thing.

Shitty Work Thing for Healthcare Administrators is like a first-aid kit for healthcare administrators braving a shitty work thing. It’s an email subscription of twenty emails over twenty work days crafted to help healthcare administrators focus on the work, tune out the noise, and find a path out.

I’d like to share it with you. You can learn more here.

“THANK YOU FOR SENDING THIS EMAIL EVERY WEEK.”

That’s an endorsement of my weekly pep talk email from my good friend Jade. She’s trustworthy. She’s a healthcare person. And she’s working to make healthcare better through the work. I’m betting you’ll find it valuable every Wednesday, too.

PEP TALKS, GOOD READS, & THINGS TO LEARN. FOR HEALTHCARE PEOPLE.

My philosophy on email: Don’t send a bad one.

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More Reading

The Now of Work

A follow-on guide to the “Healthcare is changing. How we work hasn’t. And it’s holding us back.” introductory series. Here are ten ideas for getting started with the now of work.

The benefits of thinking about your thinking

Metacognition is the process we use to plan, monitor, and assess our learning, thinking, and doing. It’s wildly important because it’s how we build an awareness of our understanding and performance, which is required for working in complexity.

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A WEDNESDAY EMAIL NEWSLETTER

"It's one email I'm excited to open."

Healthcare is changing. How we work hasn’t. And it’s holding us back.​

Get learning and encouragement to change work through the work.

PEP TALKS, GOOD READS, & THINGS TO LEARN

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