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My name is Drew Weilage. I work with healthcare administrators to make work matter.

PEP TALKS

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Create the conditions for you and your team(s) to use your expertise

In The Transforming—the always-happening, always-unfolding state of change in your job … as a result of (big) market forces (meaning no organization can stop them)—there’s a strategy we can use to navigate our reality, no matter our position on the org chart:

Create the conditions for you and your team(s) to use your expertise. 

It’s a simple prescription for the complexity in which we work.

And it’s a straightforward principle, supported by several truths (and likely more) that are (more often than not) rejected by the status quo:

  • Everyone has the capacity to be an expert, and frankly, already is
  • The people doing the work and closest to the customer have the most expertise in that particular situation
  • Situational awareness (and along with it: situational adaptability) is more important than sticking to the plan
  • Using expertise, and sharing expertise, allows people to develop more expertise, and on and on
  • Not everyone can be an expert on everything, so we must rely on each other to share expertise when needed
  • Natural management methods are available (as opposed to the many synthetic methods in use today) to guide how we work and the actions we take so “needing” (and waiting for) a manager’s approval (and non-expert opinion) isn’t required, no matter what surprises may come 
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